Firefox cant download files from gmail

Grow and share your expertise with others. Answer questions and improve our knowledge base. Search Support Search. Home Firefox Fix slowness, crashing, Firefox won't save What to do if you can't download or This article describes steps to take if you are unable to download or save files using Firefox. Known issue: Users experiencing failing downloads after an update to Firefox Note: The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information.

Consider using it before going through a lengthy troubleshooting process. Table of Contents 1 Check the Downloads panel for blocked downloads 2 Clear the download history 3 Choose a different download folder 4 Reset the download folder 5 Choose a valid download folder in Safari Preferences 6 Delete corrupt plist file 7 Change file type settings 7. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

Enable downloads blocked by Security Zone Policy Downloading an executable file e. Update the Current Browser — If you are on supported browsers, then try to update the browser to the latest version.

Go to help or Settings and update the browser version from there. Clear Browser Cache — Try to clear the browsing history, cache, junk files from your browsers and try again. Turn Off Antivirus — It might be possible that your antivirus is restricting the files to be download at your system through Gmail account. Try to turn Off the antivirus settings temporarily from Antivirus Settings. If you have enables many lab settings, turn off a few settings might fix attachment issue.

The following are the steps to Disable Labs Settings in Gmail. Following are the simple steps to disable these settings:. Note: There is a good chance that by following it you might be able to resolve your problem. However, if the problem still persists, then we highly recommend using method 1 as a solution. To resolve such a problem, we have provided two solutions, the first solutions guarantee to work, whereas solution two might work unknown error might also be a problem.

When I open Firefox's Network Monitor in the lower part of the tab first, then click the download button, Firefox shows 4 redirects on the way to displaying the Save As dialog.

I have attached a screenshot for reference. If you try a similar thing, how far does Firefox get in retrieving the download? After opening the message, you can open the Network Monitor using either:. Then scroll a download tile into view and try the download button. Does the panel record any requests?

Hmm, why isn't the circle for the line with the status green? It seems to say that the download was cached, which I also see on the second try, but I still get a dialog to save the file. Search Support Search.